Certifications and compliance


ZealiD is committed to providing fully remote, user-friendly services that meet all regulatory requirements and are certified. Strong focus on compliance is central to our role as a qualified trust service provider. In practice, it entails both internal measures (robust governance, risk and compliance control) and periodic security assessment by external auditors.

Our compliance standards include:

  • Regulation of Electronic Identification and Trust Services for Electronic Transactions in the internal market (eIDAS);
  • General Data Protection Regulation (GDPR) and EU regulation for data privacy and security.
certifications and compliance

eIDAS (electronic identification and trust services)

ZealiD is a qualified trust service provider that carries several certifications:


Registration Authority

ZealiD performs identification of Subscribers.


Certification Authority

ZealiD issues qualified certificates and electronic signatures to Subscribers. 


EU Trusted List

By being a Qualified Service Provider, ZealiD is listed on the EU Trusted List.

A Subscriber is a natural person and qualified certificates are issued for the purpose of the Subscriber signing documents on their own behalf.


Personal data protection

ZealiD processes personal data according to the European Personal Data Protection Regulation (GDPR), which came into effect on May 25, 2018. It directly affected EU law. The main purpose of the regulation is to ensure the right to protection of natural persons’ personal data. ZealiD processes personal data lawfully, fairly, purposefully, minimally, safely, and transparently. Our Privacy Policy can be found here.



ZealiD meets the following industry-specific standards:

  • ETSI EN 319 401 (General Policy Requirements for Trust Service Providers)
  • ETSI EN 319 411-1 (Standard on Certification Services)
  • ETSI EN 319 411-2 (Standard on Qualified Certification Services)
  • ETSI EN 119 461 (Standard for trust service components providing identity proofing of trust service subjects)
Certificates of conformity for ZealiD services can be found here.

Other documents

ZealiD documents employed practices, procedures and controls in the respective Practice Statements:

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