Repository

ZealiD is a Trust Service Provider under eIDAS regulation. This repository contains the documentation required by applicable eIDAS requirements and ETSI standards.

ZealiD TRA Service is performing remote unattended identity proofing using hybrid manual and automated operation 

Incidents

2023-04-13

ZealiD has been made aware that certificates issued to Subscribers with UK passports had not been issued according to ZealiD QeID Certificate Practice Statement (CPS).

The certificates include Natural Person Identifiers that begin with PASUK, however, following ETSI EN 319 412-1 5.1.3, the Natural Person Identifier semantics shall meet ISO 3166-1 [2] and begin with PASGB.

All active certificates issued until 2023-04-13 for UK Passport holders have been revoked as of 2023-04-13.

 
2023-04-26

ZealiD QeID Service has experienced an outage from 05:01 AM UTC until 05:32 AM UTC.

During that period ZealiD QeID Service was unavailable for signing, logging in and signature validation.

2023-11-10

ZealiD QeID and TRA services experienced an outage over the night between 11-09 and 11-10. 

Personal data was not affected.

Documents in Force

Name
Version
Date published
Valid from
ZealiD CPS v.20 2023-06-06 2023-06-20
ZealiD TSA PS v.1 2022-08-05 2022-10-12
ZealiD TSA T&C v.1 2022-08-05 2022-10-12
ZealiD TRA PS v.16 2023-09-13 2023-10-05
ZealiD TRA T&C v.13 2024-01-31 2024-02-14
ZealiD QeID T&C v.12 2024-01-31 2024-02-14
ZealiD CPS v.21 2024-05-16 2024-06-04
ZealiD TRA PS v.17 2024-05-16 2024-06-04
ZealiD TSA PS v.3 2024-05-16 2024-06-04
ZealiD TSA T&C v.2 2024-05-16 2024-06-04

 

ZealiD QeID

ZealiD CPS v.20
Download
ZealiD PKI Disclosure Statement v.5
Download
ZealiD rootCA Profile
Download
ZealiD issuingCA Profile
Download
ZealiD Subscriber Certificate Profiles
Download
ZealiD OCSP Profile
Download
ZealiD AB Policy Processing Dutch BSN
Download
ZealiD Subscriber Agreement and Terms & Conditions v.12
Download
ZealiD CPS v.21
Download
ZealiD PKI Disclosure Statement v.7
Download

ZealiD TRA

ZealiD TRA Practice Statement v.16
Download
ZealiD TRA Terms & Conditions v.13
Download
ZealiD TRA Practice Statement v.17
Download

ZealiD TSA

ZealiD TSA Terms & Conditions v.1
Download
ZealiD TSA Practice Statement v.1
Download
ZealiD TSA CA Profile
Download
ZealiD TSA Practice Statement v.2
Download
ZealiD TSA Terms & Conditions v.3
Download

ZealiD Service Agreements

ZealiD Services Agreement
Download
ZealiD Reseller Agreement
Download
ZealiD Purchase Order
Download
ZealiD Service Specification
Download
ZealiD SLAs
Download
My ZealiD Signing Terms & Conditions
Download

ZealiD Insurance

Insurance Certificate
Download

Compliance Policies

ZealiD Privacy Policy EN
Download
ZealiD Privacy Policy DE
Download
ZealiD ESG Policy
Download

ZealiD Certification

ZealiD QeID Service Certificate
Download
ZealiD TRA Service Certification
Download
ZealiD TSA Service Certification
Download

Third-party Registers

The registers are always used in relevant countries during the identification procedure in the ZealiD TRA Service to check the validity of the documents.

Name
Country
Checkdoc Belgium
Bulgarian Personal Document Report Bulgaria
Lost / Stolen Document Register Czechia
Lost / Stolen Document Register Estonia
Lost / Stolen Document Register Greece
Lost / Stolen Document Register Italy
Lost / Stolen Document Register Norway
Lost / Stolen Document Register Latvia
Lost / Stolen Document Register Lithuania
Lost / Stolen Document Register Slovakia
Lost / Stolen Document Register Slovenia
Lost / Stolen Document Register Sweden

ZealiD Certificates

Certificates
rootCA
Download
issuingCA
Download
OCSP issuingCA
Download
OCSP rootCA
Download
TSA CA
Download
TSA OCSP
Download
Test Certificates
rootCA
Download
issuingCA
Download
OCSP issuingCA
Download
OCSP rootCA
Download
Subscriber Authentication
Download
Subscriber Signing
Download
TSA CA
Download
TSA OCSP
Download
Previous Document Versions
ZealiD CPS v.12
Went into force 2019-10-01
Download
ZealiD CPS v.15
Went into force 2019-11-25
Download
ZealiD CPS v.16
Went into force 2020-10-07
Download
ZealiD Terms & Conditions v.4
Went into force 2019-10-16
Download
ZealiD Terms & Conditions v.5
Went into force 2019-11-25
Download
ZeailD Subscriber Agreement and Terms & Conditions v.6
Went into force 2020-10-07
Download
ZeailD Subscriber Agreement and Terms & Conditions v.7
Went into force 2020-12-03
Download
ZealiD Subscriber Agreement and Terms & Conditions v.8
Went into force 2021-04-29
Download
ZealiD TRA Practice Statement v.11
Went into force 2019-04-01
Download
ZealiD TRA PS v.13
Went into force 2020-10-07
Download
ZealiD TRA Terms & Conditions v.9
Went into force 2019-08-28
Download
ZealiD TRA Terms & Conditions v.10
Went into force 2020-01-20
Download
ZealiD Master Services Agreement 2021-01-11
Download
Master Reseller Agreement 2020-04-28
Download
ZealiD Service Specification v.1.0
Download
ZealiD TRA Terms & Conditions v.11
Went into force 2021-04-29
Download
ZealiD TRA Practice Statement v.14
Went into force 2021-04-02
Download
ZealiD CPS v.17
Went into force 2021-11-16
Download
ZealiD Subscriber Agreement and T&Cs v.9
Went into force 2021-07-29
Download
ZealiD Subscriber Agreement and Terms & Conditions v.10
Went into force 2022-06-16
Download
ZealiD CPS v.18
Went into force 2022-06-16
Download
ZealiD PKI Disclosure statement v.3
Download
ZealiD CPS v.19
Went into force 2023-03-01
Download
ZealiD TRA PS v.15
Went into force 2022-05-24
Download
ZealiD TRA T&Cs v.12
Went into force 2022-05-24
Download
ZealiD QeID T&C v.11
Went into force 2022-10-12
Download