Remote identification and qualified electronic signature

Reliable, Compliant and Cost Effective

EU AMLD5 compliant remote identification with advanced and qualified e-signature:

  • Smooth in-app registration flow
  • Satisfying user experience
  • EU compliant AML, KYC remote identification
  • Full liability for compliance, identities and information security under EU authorization
  • Cost effective solution tailored to your needs
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Legal departments with the ZealiD

How does ZealiD help your business?

Dutch Qualified Signing and eIDAS remote identification

We faced this challenge together with one of Europe’s most innovative banks - ABN AMRO, which embraces digital across multiple user journeys. This client wanted to mitigate risks by adopting qualified signing in B2B lending. 

What were the challenges?

  • Remote identification and qualified signing were problematic and had a negative effect on user experience
  • There was no unified solution for all EU states (NL, DE and FR)
  •  Without a fully digital service, sales and signing cycles were long and inconvenient 

We tackled these challenges by providing remote identification and qualified signing in the Evidos platform through ZealiD app. Integration that matched with Evidos signing processes and was beneficial from multiple perspectives:

  • Company benefits: sales and signing cycles take days, not weeks, to complete.
  • User benefits: smooth and easy in-app registration that welcomes many nationalities (EU and other).  Once registered, users only need the in-app Touch and FaceID feature to sign.
  • Legal benefits: updated service is fully compliant with risk and legal requirements (including Dutch BSN restrictions). 

Finnish Digital & Professional Services

TietoEVRY is a major European digital and professional services company, which is trusted by 90 major enterprises globally.

What were the challenges?

  • Our client was obliged to request for proposals (RFPs) - key employees (such as sales directors) needed a simple and reliable way to sign them
  • Our client was also obliged to take part in global and EU public tenders, and most of them require qualified electronic signature
We provided a modern solution by offering remote identification and qualified signing in the leading global signing platform Docusign through ZealiD app. This integration fully matched Docusign’s signing processes and was beneficial from multiple perspectives:
  • Company benefits: signing cycle takes days, not weeks, to complete.
  • User benefits: smooth and easy in-app registration that welcomes many nationalities (EU and other).  Once registered, users only need the in-app Touch and FaceID feature to sign.
  • Legal benefits: updated service is fully in-line with all tender and RFP uploading services.

EU Law Firm

Bird & Bird LLP is a major London-based European law firm with a leading reputation in the digital and tech advisory fields. This company has one of Europe’s best footprints with practices in most EU countries.

What were the challenges?

  • Documents filed to authorities needed to match strict and very specific criteria:
    • Bolagsverket (Swedish Companies Registration Authority) requires qualified signing for original documents
    • HM Landregistry requires qualified signing for digital signing of deeds
  • Employees (lawyers, solicitors, paralegals) and clients needed a simple and reliable way to sign documents - often in a remote setting
  • There was a strong need to integrate signing into Docusign and Adobesign processes

We provided a modern solution by offering remote identification and qualified signing in the leading global signing platform Docusign through the ZealiD app. This integration fully matched Docusign’s signing processes and was beneficial from multiple perspectives:

  • Company benefits: signing cycle takes days, not weeks, to complete.
  • User benefits: smooth and easy in-app registration that welcomes many nationalities (EU and other).  Once registered, users only need the in-app Touch and FaceID feature to sign. 
  • Legal benefits: updated service is fully in-line with all tender and RFP uploading services.
EU AML compliant remote identity verification and e-signatures

Remote Registration to highest standards in EU - Qualified Certificates

ZealiD's eIDAS and ETSI certified system contains three modules:

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Trusted device

Device Registration

To register a trusted device, we need an email address and a phone number. We'll use them to send one-time passwords (OTP). Once the user enters and confirms both OTPs, we'll enable qualified signing only for their smartphone.

See how it works
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PHYSICAL PRESENCE

Liveness & Selfie

We ask users to be physically present when registering. We use advanced machine technology to check liveliness and extract a user photo.

See documentation
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ID DOCUMENT VERIFICATION

Machine & Manual

Machine validation of over 150 ID documents with proprietary technology. Machine and manual vetting of kinetic features.

Supported documents
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“The future of digital onboarding is to ensure that all future use cases delight your users: smartphone Face ID for any important consent, login, signature, and registration. Leave the costly and complex liability and compliance aspects to us and rely on a standards based infrastructure with EU authorized providers.”

Philip Hallenborg

ZealiD Founder

THE RICHEST KNOW-YOUR-CUSTOMER DATA IN THE INDUSTRY

Complete Customer Profile

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MACHINE READING

ID Document

  • OCR and MRZ
  • Name
  • Date and Place of Birth
  • Gender
  • Nationality
  • ID Document Copy
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MACHINE VERIFICATION

Scoring

  • ID Document Visual
  • ID Texts
  • ID Photo - Selfie Scoring
  • Manual Vetting of Secure Elements
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DATA AND DOCUMENTS

Delivery

  • Control Panel Access
  • REST API
  • Signed ID Documents
  • Signed customer contracts
THE DE FACTO STANDARD

eIDAS Electronic Signature is the new KYC

Anti-Money Laundering (AML)

EU member states have harmonized anti-money laundering legislation. However, accepted methods of remote identity verification differ between member states. All member states have introduced eIDAS advanced or qualified electronic signatures as compliant means of remote identification. These signatures are defined in eIDAS and under ETSI standards.

All EU Member states accept eIDAS signatures as compliant remote identity verification. eSignatures are accepted for legally binding contracts and meet strong authentication requirements.

GIVE YOUR CUSTOMERS A Secure Electronic Signature

Delight your users

With ZealiD you will acquire a standards based infrastructure to power your user journeys:

ZealiD allows you to offer your customers to:

Use secure qualified electronic signature for contracts signing with iOS/Android Touch or Face ID - accepted in all EU courts and public authorities Sign-in to any service with Touch or Face ID, PSD2 and GDPR compliant Register with a certified remote self care method in 3 minutes, accepted by all EU financial authorities as compliant KYC.

eIDAS Trust Services

The EU Regulation N°910/2014 on electronic identification and trust services for electronic transactions in the internal market (eIDAS Regulation) provides a predictable regulatory environment to enable secure and seamless electronic interactions between businesses, citizens and public authorities.

eSignatures provided to your users by ZealiD are accepted by all EU courts of law, public authorities and financial supervisory authorities.

Frequently Asked Questions

What is an eIDAS qualified electronic signature?

 

Why and when do I need to use an eIDAS advanced or qualified signature?

 

What are the benefits of a qualified electronic signature?

 

The legal relationship with ZealiD

 

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