Remote identification and qualified electronic signature

Reliable, Compliant and Cost Effective

EU AMLD5 compliant remote identification with advanced and qualified e-signature:

  • Smooth in-app registration flow
  • Satisfying user experience
  • EU compliant AML, KYC remote identification
  • Full liability for compliance, identities and information security under EU authorization
  • Cost effective solution tailored to your needs
ZealiD - secure electronic signature

How does ZealiD help your business?

German KYC & Qualified Signing

ZealiD is trusted by a major German insurance company - Hannoversche Versicherung, who adopts modern video selling methods and is an industry leader in digital practices. From a legal and risk perspective, their policies need qualified signatures and remote identification compliant with German KYC.

What were the challenges?

  • Remote identification and qualified signing were problematic - it negatively affected user experience
  • Active users lacked persistent signing capabilities
  • Without a fully digital service, sales and signing cycles were long and inconvenient

Determined to solve those problems, we set up remote identification and qualified signing services in the Teamviewer platform through the ZealiD app. This integration was beneficial from multiple perspectives:

  • Company benefits: sales and signing cycles take days, not weeks, to complete.
  • User benefits: smooth and easy in-app registration that welcomes many nationalities (EU and other).  Once registered, users only need the in-app Touch and FaceID feature to sign. 
  • Legal benefits: updated service is fully compliant with risk and legal requirements (BwG, GwG, Bafin).

Dutch Qualified Signing and eIDAS remote identification

We faced this challenge together with one of Europe’s most innovative banks - ABN AMRO, which embraces digital across multiple user journeys. This client wanted to mitigate risks by adopting qualified signing in B2B lending. 

What were the challenges?

  • Remote identification and qualified signing were problematic and had a negative effect on user experience
  • There was no unified solution for all EU states (NL, DE and FR)
  •  Without a fully digital service, sales and signing cycles were long and inconvenient 

We tackled these challenges by providing remote identification and qualified signing in the Evidos platform through ZealiD app. Integration that matched with Evidos signing processes and was beneficial from multiple perspectives:

  • Company benefits: sales and signing cycles take days, not weeks, to complete.
  • User benefits: smooth and easy in-app registration that welcomes many nationalities (EU and other).  Once registered, users only need the in-app Touch and FaceID feature to sign.
  • Legal benefits: updated service is fully compliant with risk and legal requirements (including Dutch BSN restrictions). 

Finnish Digital & Professional Services

TietoEVRY is a major European digital and professional services company, which is trusted by 90 major enterprises globally.

What were the challenges?

  • Our client was obliged to request for proposals (RFPs) - key employees (such as sales directors) needed a simple and reliable way to sign them
  • Our client was also obliged to take part in global and EU public tenders, and most of them require qualified electronic signature
We provided a modern solution by offering remote identification and qualified signing in the leading global signing platform Docusign through ZealiD app. This integration fully matched Docusign’s signing processes and was beneficial from multiple perspectives:
  • Company benefits: signing cycle takes days, not weeks, to complete.
  • User benefits: smooth and easy in-app registration that welcomes many nationalities (EU and other).  Once registered, users only need the in-app Touch and FaceID feature to sign.
  • Legal benefits: updated service is fully in-line with all tender and RFP uploading services.

EU Law Firm

Bird & Bird LLP is a major London-based European law firm with a leading reputation in the digital and tech advisory fields. This company has one of Europe’s best footprints with practices in most EU countries.

What were the challenges?

  • Documents filed to authorities needed to match strict and very specific criteria:
    • Bolagsverket (Swedish Companies Registration Authority) requires qualified signing for original documents
    • HM Landregistry requires qualified signing for digital signing of deeds
  • Employees (lawyers, solicitors, paralegals) and clients needed a simple and reliable way to sign documents - often in a remote setting
  • There was a strong need to integrate signing into Docusign and Adobesign processes

We provided a modern solution by offering remote identification and qualified signing in the leading global signing platform Docusign through the ZealiD app. This integration fully matched Docusign’s signing processes and was beneficial from multiple perspectives:

  • Company benefits: signing cycle takes days, not weeks, to complete.
  • User benefits: smooth and easy in-app registration that welcomes many nationalities (EU and other).  Once registered, users only need the in-app Touch and FaceID feature to sign. 
  • Legal benefits: updated service is fully in-line with all tender and RFP uploading services.
EU AML compliant remote identity verification and e-signatures

Remote Registration to highest standards in EU - Qualified Certificates

ZealiD's eIDAS and ETSI certified system contains three modules:

Secure
400+ BANKS IN PRODUCTION

Trusted Data

As a licensed Account Information Service Provider under PSD2 we ask the user to authenticate to a trusted account and share their data with us.

See list of banks
FaceID
PHYSICAL PRESENCE

Liveness & Selfie

We ask users to be physically present when registering. We use advanced machine technology to check liveliness and extract a user photo.

See documentation
ID
ID DOCUMENT VERIFICATION

Machine & Manual

Machine validation of over 90 ID documents with proprietary technology. Machine and manual vetting of kinetic features.

Supported documents
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THE RICHEST KNOW-YOUR-CUSTOMER DATA IN THE INDUSTRY

Complete Customer Profile

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3rd PARTY ACCOUNT

Bank Data

  • Name(s)
  • Personal Identifier(s)
  • Registered Address
  • Proof of First Transfer
  • eBankstatement
  • Transaction data
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MACHINE READING

ID Document

  • OCR and MRZ
  • Name
  • Date and Place of Birth
  • Gender
  • Nationality
  • ID Document Copy
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MACHINE VERIFICATION

Scoring

  • ID Document Visual
  • ID Texts
  • Bank Data Cross Match
  • ID Photo - Selfie Scoring
  • Manual Vetting of Secure Elements
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DATA AND DOCUMENTS

Delivery

  • Control Panel Access
  • REST API
  • Signed ID Documents
  • eBankstatements
  • Signed customer contracts
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About Zealid

A technology you can trust

ZealiD is a Qualified Trusted Service Provider specialising in issuing Secure Electronic Signatures - Qualified Electronic Signatures. These are recognised within EU Member States as legally binding.

ZealiD is certified as a Registration Authority, meaning that we provide remote identification services. Learn more about what is a secure electronic signature.

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THE DE FACTO STANDARD

eIDAS Electronic Signature is the new KYC

Anti-Money Laundering (AML)

EU member states have harmonized anti-money laundering legislation. However, accepted methods of remote identity verification differ between member states. All member states have introduced eIDAS advanced or qualified electronic signatures as compliant means of remote identification. These signatures are defined in eIDAS and under ETSI standards.

All EU Member states accept eIDAS signatures as compliant remote identity verification. eSignatures are accepted for legally binding contracts and meet strong authentication requirements.

GIVE YOUR CUSTOMERS A Secure Electronic Signature

Delight your users

With ZealiD you will acquire a standards based infrastructure to power your user journeys:

ZealiD allows you to offer your customers to:

Use secure qualified electronic signature for contracts signing with iOS/Android Touch or Face ID - accepted in all EU courts and public authorities Sign-in to any service with Touch or Face ID, PSD2 and GDPR compliant Register with a certified remote self care method in 3 minutes, accepted by all EU financial authorities as compliant KYC

eIDAS Trust Services

The EU Regulation N°910/2014 on electronic identification and trust services for electronic transactions in the internal market (eIDAS Regulation) provides a predictable regulatory environment to enable secure and seamless electronic interactions between businesses, citizens and public authorities.

eSignatures provided to your users by ZealiD are accepted by all EU courts of law, public authorities and financial supervisory authorities.

Building a standard for cloud signatures as a member of:

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Frequently Asked Questions - ZealiD Customers

What is ZealiD?

ZealiD is a Qualified Trusted Service Provider specializing in issuing Qualified Electronic Signatures. These are recognized within EU Member States as legally binding.

In addition, ZealiD is certified as a Registration Authority, meaning that we provide remote identification services. Learn more about ZealiD.

What is an Electronic Signature?

The European Union defines an Electronic Signature as the electronic equivalent of a handwritten signature. This means that just like its handwritten counterpart, an electronic signature is a proof of identity and intent in a digital environment and a legal way of acquiring consent or approval of electronic documents. Learn more about what is an electronic signature and read The Definitive Guide to Qualified Electronic Signatures

What are the benefits of Qualified Electronic Signature?

We issue Qualified Electronic Signatures which are legally binding and have the same legal effect as handwritten signatures. This is in contrast to simply signing on a screen, which does not provide any meaningful level of assurance in identification. Learn more about Qualified Electronic Signature

How long does the ZealiD App registration process take?

Registration typically takes around 3 min.

However, there is a manual review process that could take up to 10 min.

In what countries can users register?

26 countries and growing (EU). Please refer to our coverage documentation

In what countries can consumers register?

26 countries and growing (EU). Please refer to our coverage documentation.

How many consumers are covered?

Approximately 350 million EU consumers.

A secure electronic signature is the same as a qualified electronic signature and if you want to sign documents in a quick and eIDAS compliant way you have to use secure electronic signature. Secure electronic signature provider