Due Diligence

Due diligence is the investigation a buyer or investor carries out into a company's legal, financial, tax and commercial position before committing to a transaction. Its findings shape the price and the contract terms. It is separate from customer due diligence, which Regulation (EU) 2024/1624 requires firms to carry out on their own clients.

Updated Reviewed by Tomas Zuoza, CEO of ZealiD

What is due diligence in a transaction?

Due diligence is the buyer's check that the company is what the seller says it is. Suppose a group agrees in principle to buy a logistics company. The price in the letter of intent rests on figures and statements supplied by the seller. Before signing a binding contract, the buyer wants to test them, and to find what nobody mentioned.

The work usually starts once a confidentiality agreement and a letter of intent or term sheet are in place. It runs until the main contract is signed, and sometimes up to closing. The buyer decides how much to investigate. That choice can have legal consequences: under some contracts and some national laws, a buyer cannot claim for a problem it knew about.

What are the main types of due diligence?

The main types are legal, financial, tax and commercial due diligence. Legal due diligence covers ownership of the shares and assets, the main contracts, employment, intellectual property, permits and disputes. Financial due diligence examines the accounts, the quality of earnings, debt and working capital. Tax due diligence reviews past filings and open exposures. Commercial due diligence looks at the market, the customers and the business plan.

Other reviews are added where the business calls for them, for example technical, environmental, IT security or data protection reviews. The buyer agrees the scope with its advisers, and often limits it to matters above a stated value.

Who carries out due diligence?

The buyer's advisers do most of it, each in their own field. Lawyers carry out the legal review, accountants the financial review and tax advisers the tax review. The buyer's own team usually leads the commercial review and coordinates the others.

The advisers send the seller a list of requests. The seller uploads the documents to a virtual data room. Questions and answers then pass between the two sides in writing, and the target's management may be interviewed.

What does due diligence produce?

Due diligence produces a report for each area reviewed, and the decisions the buyer bases on it. A report states what was reviewed, sets out the findings, ranks them by seriousness and recommends how to deal with each.

The findings feed back into the deal in four ways. The price can be reduced. The contract can give the buyer a warranty or an indemnity for a specific risk. A problem can be made a condition that the seller must fix before closing. Or the buyer can walk away. A report is addressed to the buyer. Whether others, such as a lender, may rely on it depends on the adviser's terms and on the governing law. Advisers usually require a written reliance letter.

How is due diligence different from customer due diligence?

Due diligence on a target is a commercial investigation that a buyer chooses to carry out, while customer due diligence is a set of checks that a firm must carry out on its own clients under anti-money laundering law. The points to look for are who is examined and whether the law requires it.

PointDue diligence in a transactionCustomer due diligence
Who carries it outThe buyer or investor, through its advisersAn obliged entity, such as a bank, a law firm or an accounting practice
Who is examinedThe target companyThe firm's own client, its beneficial owners and anyone acting for it
Why it is doneTo decide whether to buy, at what price and on what termsBecause Articles 19 and 20 of the EU Anti-Money Laundering Regulation require it
WhenBefore the transaction contract is signedIdentity is verified before the business relationship is established (Article 23(1), with limited exceptions). The file is then kept up to date (Article 26(2))
What it producesA report for the buyerA client file, kept for five years after the relationship ends (Article 77)

The two meet in one place. An adviser that is an obliged entity, such as a law firm acting on the purchase of a business or an accounting practice, has to carry out customer due diligence on the client who gives the instruction. Article 19(1)(a) ties that duty to the start of the business relationship. Under Article 2(1)(19), the relationship can exist without a written contract, so it may begin before any engagement letter. The regulation applies from 10 July 2027. Until then, the national laws that implement the EU anti-money laundering directives apply.

What personal data is shared during due diligence?

Employment contracts, payroll records and customer lists all contain personal data, so the GDPR applies to the seller that discloses them and to the buyer and advisers who read them. A non-disclosure agreement does not change that. Article 5(1)(c) of the GDPR limits what is shared to what the purpose requires. Sellers therefore commonly mask names, give employee data in aggregated form and release individual records only at a late stage. Each party also needs one of the legal grounds in Article 6(1) for its own processing.

The data room provider usually hosts the documents on the seller's behalf. Article 28(3) then requires a contract between the seller and the provider. Its required content includes processing only on documented instructions and confidentiality commitments from the people who handle the data.

Can the documents signed during due diligence be signed electronically?

Yes, in principle. Due diligence itself is not signed, but several documents around it are: the confidentiality agreement, the advisers' engagement letters and any letter that lets a third party rely on a report. Article 25(1) of the eIDAS Regulation says that an electronic signature cannot be denied legal effect or refused as evidence solely because it is electronic. Article 2(3) leaves national rules on form in place, so the governing law of each document decides.

Related questions

What is vendor due diligence?

Vendor due diligence is a review that the seller commissions on its own company before a sale. The report is given to potential buyers so that they can bid on the same information. Buyers usually still carry out checks of their own before signing.

What is a red flag report?

A red flag report is a short due diligence report limited to the issues that could change the price or the decision to buy. It leaves out the general description of the company that a full report contains.

What records should be kept after due diligence?

The buyer should keep the reports, the written questions and answers, and a copy of the data room as it stood at signing. Sale contracts often limit the seller's liability for matters that were disclosed, so the record of what was disclosed can decide a later claim. Personal data that is no longer needed should be deleted, in line with the storage limitation principle in Article 5(1)(e) of the GDPR.

References

  1. Regulation (EU) 2024/1624 on the prevention of the use of the financial system for money laundering or terrorist financing, Articles 2(1)(19), 19, 20, 23(1), 26, 77 and 90. European Union, 2024. eur-lex.europa.eu/eli/reg/2024/1624/oj

  2. Regulation (EU) 2016/679, the General Data Protection Regulation, Articles 5(1)(c), 5(1)(e), 6(1) and 28(3). European Union, 2016. eur-lex.europa.eu/eli/reg/2016/679/oj

  3. Regulation (EU) No 910/2014 on electronic identification and trust services (eIDAS), Articles 2(3) and 25(1). European Union, consolidated version of 18 October 2024. eur-lex.europa.eu/eli/reg/2014/910/2024-10-18

This article describes due diligence in transactions in general terms, and EU rules on anti-money laundering, data protection and electronic signatures. National contract and company law are not set out. It explains the term in general and is not legal advice.

All glossary terms