Identity verification

Verify every client. Pay nothing per check.

Identity verification is built into Trust Circle. Your client verifies once in the ZealiD app, and the result stays valid for two years.

Try Trust Circle See how it works
Qualified Trust Service Provider Listed on the EU Trusted List Supervised by PTS, Sweden
Trust Circle on a phone, showing each user with an eIDAS verified status
ANAnna Nilsson
Valid for 2 yearseIDAS verified
€0per identity check
~3 minto verify, no video call
265+identity documents accepted
50+nationalities covered

How it works

Four steps on your client's phone

You send one invite. Your client does the rest in about three minutes.

01 · You

Invite your client

Add them to a Trust Circle by email.

02 · Client

Install the ZealiD app

Available in 24 languages.

03 · Client

Take a selfie

A biometric liveness check proves a real person is there.

04 · Client

Scan their ID

Passport, national ID card or residence permit.

eIDAS verifiedYour client now shows as verified in your Trust Circle. How the liveness check works

What it costs

Other ID tools charge per check. Trust Circle doesn't.

Most identity tools bill you for every check, on top of a monthly fee. In Trust Circle, verification is part of your plan.

Per-check ID tools
Trust Circle
Fee per check
From under €1 to about €17 per check, on top of a monthly fee
€0, included in your plan
Checking the same client again
Each new check is billed again
Valid for two years, no new check needed
Standard of the check
Depends on the provider. Few are Qualified Trust Service Providers
eIDAS level, by a Qualified Trust Service Provider
What your client does
A selfie and an ID scan for every check, sometimes a video call
One selfie and ID scan in the ZealiD app, about 3 minutes
Where the result is kept
In the ID tool's own dashboard
Next to the client, their files and signatures
Sharing and signing
Usually a separate tool and subscription
Verify, share documents and sign in one place

Prices from public pricing pages, November 2026: Veriff, Sumsub, Thirdfort.

One check, reused

Verified once, trusted for two years

Your client doesn't repeat the check for every document. Anything you send them in those two years can be signed without a new identity check.

  • Clients sign with Face ID or Touch ID
  • No video call, no office visit

Anna Nilsson · documents

Engagement letter.pdfSigned
Power of attorney.pdfSigned
Share transfer.pdfReady to sign

Identity checked once. No new check needed.

USERROLEIDENTITY
PHPhilip HallenborgOwnereIDAS verified
ELErik LundgrenAdmineIDAS verified
MSMårten SjögrenUsereIDAS verified
SASofia AlbrechtClienteIDAS verified

Proof on record

See who is verified at a glance

Everyone in your firm and every client shows their identity status. eIDAS verified means they were checked to the standard EU law requires before a qualified signature can be issued.

  • Identity status next to every user and client
  • People tab with eIDAS proof on Starter plans and up

For your IT and security review

Answers your security team will ask for

ZealiD AB is a Qualified Trust Service Provider under eIDAS. That status is public and independently audited, so your IT team can confirm it without taking our word for it.

  • Listed on the EU Trusted List under Sweden
  • Supervised by the Swedish Post and Telecom Authority (PTS)
  • Audited every year by TÜViT, an accredited eIDAS conformity assessment body
  • Identity data stored in the European Union
Send to your IT team Security and compliance details

ZealiD AB

QUALIFIED TRUST SERVICE PROVIDER

StatusEU Trusted List
SupervisorPTS, Sweden
Yearly auditsTÜViT
Data residencyEuropean Union
Check ZealiD on the EU Trusted List →

Start verifying clients today

Verification, document sharing and qualified signatures in one place, with no fee per check.

Try Trust Circle See how it works

For platforms

Need verification inside your own product?

Banks, signing platforms and fintechs can add ZealiD identity verification through our API.

Read the API docs Talk to sales

FAQ

Questions about identity verification

Does identity verification cost extra?

No. Identity verification is included in every plan, from Micro to Enterprise, with no limit on how many clients you verify. Your client doesn't pay anything either. See plans.

How long does verification take?

About 3 minutes with a passport or national ID, and no video call.

Which documents are accepted?

265+ identity documents across 50+ nationalities, including passports, national ID cards and residence permits. See the full list.

Does my client need to install an app?

Yes. Your client installs the ZealiD app and verifies on their phone in a few minutes: an ID document check plus a biometric liveness check. They sign with Face ID or Touch ID. Your team works in the browser, with nothing to install.

How long is a verification valid?

Two years. Everything you send your client in that time is signable without a new identity check.

Where is the data stored?

All documents are stored in Stockholm, EU. Trust services run off cloud in ZealiD's own EU data centres, with client-level separation and built-in deletion workflows.

More questions? See all 58 answers on ZealiD Answers.